Presentations and Lectures
AUMENDO and Exxeta in Frankfurt
The roundtable “Value-based performance measurement systems” was only the beginning of a series of events dealing with the linkage between a company’s success and the performance of service processes. The rounds of discussions delivered to all participants an overview of how strategic decision-making and the optimal management of service processes, particularly during economic slowdown, can be improved by implementing value-based management systems. Finally, on the basis of practical examples, multilevel value-based performance measurement systems were explained and verified.
University of Göttingen Guest lecture:” Practical experience report- Realizing projects successfully with different IT service providers”
The lecture illustrates the challenges and benefits of IT developments in the field of Offshore/Outsourcing. In addition, an insight into the practice with practical examples and solutions are given.
IT Forum Mannheim
Managing the discussion forum: “XML and Market Places - Which strategic opportunities does this offer for your business”.
The major issue of this event is to display the challenges of the web age und the corresponding chances and risks and the expedient use of technologies to improve one’s competitive position.
IT Forum-Heidelberg
Managing the discussion forum: “Beneficial Implementation of Performance Measurement Systems”
The main aspect of this event is an effective and efficient IT management with the help of performance indicators and market comparison. The chances of an expedient use of multi-dimensional performance measurement system for an integrative service management are discussed, as well as its limits.
GFO regional meeting Berlin
Lecture concerning “Outsourcing and Offshoring trends, practical realization and measurable success.”
The lecture describes its complexity and outlines the risk factors during the implementation phase.
GFO regional meeting
Lecture concerning “Outsourcing and Offshoring trends, practical realization and measurable success.”
The lecture describes the complexity and outlines the risk factors during the implementation.
ITSM regional meeting Berlin
Lecture concerning “Solution statements for communication and information flows with wide organizational changes."
The lecture points out the challenges and benefits of information management and the changes caused by the transaction of the service to the provider. In addition, insights into the practice are given and the introduction of information standards and the corresponding possible problems and solutions are discussed on the basis of examples.
Passauer Symposium
Passauer Symposium: Managing the workshop: Communities of Practice “Networked access what does this signify to the world".
Fachhochschule Ludwigshafen
Guest lecture concerning the subject: The consequences of the www to the engineering requirements of IT projects.
For more information and further material please contact us.
