Optimization
Processes, organization and services
Processes and organization are the lifeblood of a company. Regardless of planned change (re-organization, in– or outsourcing, mergers, etc.), a sustainable management always leads to an optimization of internal and external activities and structures. AUMENDO’s goal is to re-arrange service processes and service organizations in an effective way that leads to added value for an organization.
Our expertise:
- Organization, process and service audits; best practice and market comparison
- Optimization of functional processes to increase organizational performance
- Measuring the degree of maturity of processes to reduce process complexity
- Deliver and build long-lasting optimization methods
- Methods to increase process quality and process efficiency
- Measures to control sustainable organizational change to reach a higher overall effectiveness
Cross-function processes are often managed as services. Well-managed and transparent services satisfy your staff and clientele. It indirectly increases the overall value of your company.
We support you in the following areas:
- Service-organization audits, evaluating requirements, quality demands and performance as well as the comparison of their costs or prices to the market
- Assisting in the establishment of new service and performance specifications
- Service level agreements and service portfolio optimization
- Structuring of a service-oriented organization
- Measures to control sustainable service performance to increase overall effectiveness
