Optimization of internal cost and service allocation for IT-services
Consulting area:
Value-based governance of service processes/ value based information-logistics
Branch:
Logistics
Target:
- Transparent costs and services in IT
- Increased effectiveness and efficiency while simultaneous reducing complexity of business processes
- Improved cost benefit analysis and possibility of IT-governance
Approach:
- Conceptual design of a transparent and cost allocation concept
- Development of a service catalog and calculation of cost-by-cause accounting prices
- Implementation coaching
Benefit:
- Approximately a 30% increase in effectiveness and efficiency while reducing complexity by 30%
- Increased cost and service transparency and therefore a higher possibility of IT-governance and optimization
- Decreased administrative effort
- Improved decision-making
- Cost reduction and/ or increased performance
- Safe-guarding of benchmarking-ability
- Justification of IT-projects
Optimization of internal cost and service allocation for IT-services
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