Value based governed outsourcing transactions
Consulting area:
Value-based outsourcing of service processes
Branch:
Finance
Content:
Support of the full outsourcing process including the provider choice, service description, form of contract, implementation, strategic supervision, communication concept and team coaching
Target:
Differentiated make-or-buy decision by an effective service organization of IT with increased service quality and decreased costs
Benefit:
- Comprehensible and implementable outsourcing decision based within a multilevel make-or-buy strategy
- Sustainable improved quality
- Sustainable decreased costs (TCO-approach) by an implementation of a long-term value-based governed services and provider
- Clearly defined roles and responsibilities, and clear communication structures between user, IT and provider
Value based governed outsourcing transactions
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